Nexis Business OS

Customer records, bookings and follow-up in one workspace.

See how Nexis Business OS connects customer records, appointments and team follow-up. Review product modules, channel requirements and the limits of CRM connections.

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Explore your customer workflow

Your public business presence

Business link and public page

A branded mobile and desktop entry point for business information, services, products, booking and contact links. Available. Sharing a link on a social profile does not connect that platform’s messages to the inbox.

Products and cart

Visitors can browse products, select quantities and send the configured cart enquiry through WhatsApp. Available with products and a WhatsApp contact configured. This is an enquiry, not payment or a confirmed purchase.

Location, feedback and contact

Publish supported location and review links, customer testimonials with permission, and configured business contact options. Links lead to their destination provider; Nexis Business OS does not control Google reviews or guarantee feedback. Email contact is not a unified email inbox.

Customers, bookings and sales

CRM and sales pipeline

A searchable customer database with a history your team can use.

Booking and calendar

Customers choose a service and available time. The booking creates a customer record and appears in the internal booking schedule. Available. No Google Calendar or Outlook synchronisation is claimed. Check staff schedules and availability before sharing the link.

Invoices and customer documents

Keep working documents beside the customer record.

Messages and content

WhatsApp and the inbox

WhatsApp inbox connection by QR code is being prepared. It is not available for customer use yet. Contact links remain separate from a connected inbox. Instagram DM connector code is implemented; customer activation requires Meta access, configuration and live delivery verification. Threads messaging is not available. A social-profile link is separate from an inbox connection.

Confirmation and reminders

WhatsApp QR inbox linking is being tested before customer release. The planned scope is new direct messages and manual text replies. Automated reminders and template messages are not available. Team follow-up tasks do not require AI. WhatsApp QR inbox linking is being tested before customer release. The planned scope is new direct messages and manual text replies. Automated reminders and template messages are not available. Trial accounts do not send these automated messages.

Saved messages

Prepare useful replies once and reuse them.

Automation and assisted workflows

Rule-based automation

Choose the next step after a business event.

AI with business context

Prepare approved business knowledge, services, customer context and example conversations to assist your team. Test answers and define human handover. Provider setup and release checks apply. Advanced Agent Studio production activation is gated. Autonomous booking, rescheduling, cancellation and payment are not advertised as live actions. AI tokens cost extra.

Nexis Business OS Autopilot

Find the parts of the working day that need attention.

Team, stock and finances

Team and daily agenda

A shared plan with clear responsibilities.

Stock and consumables

Track materials used in services and sales.

Finance and transactions

An operational ledger based on recorded payments and imported reports.

Workspaces and onboarding

Set up your business and support the team’s daily work.

Illustration of the Nexis Business OS dashboard on a desktop monitor, with appointments and team tasks.
Product illustration · sample data

Nexis Business OS

From the first enquiry to the next appointment.

Give your service business a clear daily workflow. Keep booking details, customer conversations and team tasks within reach, with a public bio page that helps customers take the next step.

  1. Set your services and opening hours.
  2. Share your bio page and booking link.
  3. Review enquiries, appointments and tasks in your workspace.

Nexis Business OS + PIPEDRIVE

Already use Pipedrive? Keep your sales workflow.

The Nexis Business OS Pipedrive connector is designed to send new enquiries and booking activities from Nexis Business OS to your authorised Pipedrive account. It is a one-way connection, with explicit activation after account setup.

  1. An owner or administrator authorises the Pipedrive account.
  2. Confirm the connection is ready, then enable transfers.
  3. Test a new enquiry and booking before relying on the workflow.

From a customer enquiry to a booked service

A practical way to evaluate the workspace is to follow one appointment from start to finish. Use sample customer details while you test.

  1. Add a service and its price. Set working hours and available booking times.
  2. Prepare your bio page with your business details and booking link. Open the public page as a customer before sharing it.
  3. Make a test booking. Check the appointment details, customer record and the information your team needs for the visit.
  4. Create a follow-up task and assign the next action. Check connected messaging separately before relying on it for customer reminders.
What to prepare for each part of the system
ToolWhat it helps you doWhat you need to prepare
CRM and customer recordsKeep customer details and the next action together.Customer information and a clear follow-up process.
Online bookingLet customers choose an available appointment.Services, prices, working hours and availability.
Bio pageGive customers one public place to find your business and booking link.Business description, branding and contact links.
AI assistancePrepare assistance around your own business information.Accurate business knowledge, testing and separately billed AI tokens.
WhatsAppWork with a supported, connected business messaging account.WhatsApp inbox connection by QR code is being prepared. It is not available for customer use yet. Contact links remain separate from a connected inbox. Instagram DM connector code is implemented; customer activation requires Meta access, configuration and live delivery verification. Threads messaging is not available. A social-profile link is separate from an inbox connection.

What to check during the seven-day trial

  • Can a customer find the right service and book it?
  • Can your team find the customer and the next task?
  • Are the account permissions and supported channels ready?
  • Have you checked the monthly subscription and separate AI-token costs?

Starter is $49.99 and Pro $149.99 USD per month. Agency is available by enquiry as a private pilot, with scope and pricing agreed before activation. AI tokens are paid separately.

Check current WhatsApp messaging charges in Meta’s official pricing guide.

Product information from NexisDigital

This is a product guide from the business developing Nexis Business OS. The workflow above is an evaluation example, not a customer case study or a promise of revenue. Test your own workflow before moving daily operations.

Business details · Privacy information

Business OS: your questions answered

Can we keep our existing CRM?

NexisDigital’s Nexis Business OS includes connectors for Bitrix24 and Kommo. Check supported records and field mapping, then test a few contacts before planning a full transfer.

What do I need to get started?

Start with your business name, services and opening hours. Add customer information and a booking or bio page as you need them. You can prepare your business data before connecting a messaging account.

What should I prepare for the AI assistant?

Prepare your services, prices and common customer questions. Add rules for when a person should take over, then test sample conversations before activation. AI tokens are paid separately.

Business OS: your questions answered

Choose your Business OS.

Agency

Private pilot for agencies. We agree client workspaces, WhatsApp capacity and onboarding with you before activation.

Contact us

Contact us

AI tokens are billed separately from your subscription. AI usage is not included in these monthly prices.

7 days free. No payment at signup. Subscription required afterward.